Important!
All foreign nationals must register with the local police within 24 hours of arrival, unless one is staying in a hotel or private accommodations.

Travel Documents

Foreign visitors need to be in a possession of a valid passport or other internationally recognized valid travel document.

Note: All the information pertaining to the Diplomatic Missions and Consular Offices of the Republic of Croatia as well as the Ministry of Foreign Affairs and European Integrations may be found at: tel.: +385 1 4569 964; e-mail: stranci@mvpei.hr, www.mvpei.hr).

Telephone prefixes:

Croatia: +385, (00+), Austria (+43), Italiy (+39), Germany (+49), Slovenia (+386), Hungary (+36), UK (+44), Switzerland (+41), Sweden (+46), Czech Republic (+420), Slovakia (+421), Netherlands (+31), Denmark (+45), Norway (+47)...
Dubrovnik-Neretva County'sprefix is 020. If dialing from abroad: +385 20.....

Number for all emergency situations: 112

Important telephone numbers:

Police: 92
Fire Brigade: 93
Ambulance: 94
Road Assistance: 987 (if dialing from a mobile phone: +385 1 987)
Croatian Automobile Club (HAK). To learn more, visit: www.hak.hr
Weather Forecast and Traffic Conditions: +385  60 520 520

Time zone

GMT +1 in the winter
GMT +2 in the summer
Electricity

220V, 50 Hz all over the country

Water

Tap water is safe to drink in all parts of Croatia.

Postal Services and Telecommunications

Post offices in Dubrovnik stay open 7am - 7pm during the working week and until 1pm on Saturdays.
Public telephones use phone cards which can be purchased in post offices, hotels or news kiosks.
There are three mobile operators in Croatia:
T Mobile (prefix 098) www.t-mobile.hr
VIPnet (prefix 091) www.vipnet.hr
TELE2 (prefix 095) www.tele2.hr
All three offer roaming services and the details of their services may be found at their addreses listed above.

Currencies, Payments, Duty Free...

The Croatian currency is the kuna. 1 kuna (kn) = 100 lipa.
The banknotes are of 5, 10, 20, 50, 100, 200, 500 and 1000 kuna. Coins may be denominated in lipas: 1, 2, 5, 10, 20 and 50, or kunas: 1, 2 and 5.
Kuna is the only currency allowed for payments.
Banks:
Monday through Friday they operate the whole day, and on Saturdays during the morning. Automated Teller Machines (ATMs) are widely available.

Currency exchange:
Foreign currency can be exchanged in banks, exchange offices, post offices, hotels, as well as in most tourist agencies and camps.
Credit Cards:
Most hotels, marinas, restaurants and stores accept all major credit cards (Eurocard/Mastercard, Diners, American Express, Visa).
Customs regulations:
Foreign currency can be imported freely up to 40,000.00 kuna (HRK) in equivalence. Any amount exceeding that value must be declared to the customs officers. Local currency can be freely imported and exported up to 15,000.00 HRK.
Pets need to have a valid International Health Certificate issued by a licenced veternarian within the past six months.
Refund of tax is made to foreign nationals for individual goods (except oil derivatives) purchased in the amount of 501 HRK per single bill on presentation of a "PDV-P" form. The form is given on request by a sales assistant at a time of purchase, and needs to be verified at the boreder when exiting the country. The claim may be made up to 6 months from the time of purchase. You can learn more about this and other regulations at the website of the Customs Office of the Republic of Croatia: tel:+385 1 6102 333, www.carina.hr

Health Safety

The health ambulances and the emergency ambulance offer health assistance/help. For all other health related issues visit Dubrovnik General Hospital: www.bolnica-du.hr
Foreign nationals are not billed for medical serices if the Health Care Convention has been signed between Croatia and their country of citizenship. If, however, there is no signed Convention, they are billed according to a standardized price list.
Health services in private health institutions are always billed according to their regular fees.
Visitors from Czech Republic, Poland, Hungary, and the UK need only their passport. Foreign nationals from Austria, Germany, Italy, Netherlands, and Belgium should also have with them the adequate health forms. Slovenian citizens may use their health card.
Pharmacies are regulary open from Monday through Friday all day long, and on Saturdays in the morning. For the nights/holidays schedule please refer to the daily newspaper.

Veterinarian services
Veterinarian services are widely available in Croatia. For more information, please visit the Ministry of Agriculture, Fisheries and Rural Development at www.mps.hr.

Official Holidays

Working Hours

Most stores and shopping centers are open from 8am to 8pm. However, during the tourist season, many stay open longer hours and will be open even on Sundays.
Public offices are open Monday through Friday from 8am to 4pm.

Radio News in Foreign Languages
During the tourist season, Croatian Radio (Channel 2, 98.5 Mhz) broadcasts news and traffic reports from Croatian Automobile Club, in English, German, Italian, and Czech. The conditions at sea are reported in both Croatian and English.  Channel 2 also mirrors news and traffic reports from Bavarian Radio, Austrian Radio, RAI, Czech Radio, and British Virgin Radio.  

Personal and Environmental Safety

Number for all emergency situations: 112
We kindly ask of you not dispose of lighted cigarettes and other flamable garbage irresponsibly, and to pay close attention to the signs prohibiting starting open fire.
Croatian sea is clean. Please, help us preserve it that way.

Local Transportation
Public Transportation

Taxi Service

By dialing (0)20 970 or at the following addresses:

• Taxi at Pile, Brsalje
• Taxi at Ploče, Frana Supila
• Dubrovnik Bus Terminal, Ulica Papa Ivana Pavla II
•  Post Office in Lapad, Kralja Tomislava
• Taxi adjacent to the Hotel Lero, Iva Vojnovića
• Taxi near the Gruž Swimming Pool, Vukovarska 
• The port of Gruž, Obala Stjepana Radića

Nautical Tourism

Owner/operator of the vessel over 3 meters in length and the engine of 4 kW or more, must report to the nearest Harbor Master's Office immediately upon arrival. If the vessel is brought by land they can report it at any Harbour Master's Office. The vessel's owner/operator must also report the number of people on board and pay the mandatory tourist tax.

The Adriatic Sea

The Adriatic Sea or Adria has gotten its name after an ancient harbour. Today's city of Adria is in Italy, about 38 kilometers from the sea. Long ago, it actually used to be on the coast, but due to the geological forces, the same ones that caused the northitalian coast to rise and the southern one to ebb, we find its present location inwards.

The Adriatic is situated between the Balkan and Appenine penninsula. Croatian coast is on the east side, and it stretches from Prevlaka in the south to the cape of Savurdija in the west, including all the islands, isles and coves along the coast (over 1 700 of them) as well as Palagruža archipelago. As such, it is a unique European area for cruising on motor-boats, speed-boats, sailing, and diving.